Energy retailers commit to change as Frydenberg puts them on notice

Electricity retailers have acknowledged the industry must change to restore trust with the community as Environment and Energy Minister Josh Frydenberg warned the government could introduce tougher laws to protect consumers.

The major retailers have been driving prices down in
 response to consumer unrest and falling wholesale energy prices.

A report released by the Australian Energy Market Commission on Friday found consumer trust in the sector fell from 50 per cent in 2017 to 39 per cent in 2018. This level is lower than for the banking and telecommunications industries.

Energy retailers told Fairfax Media they understood why consumer confidence in the sector had waned amid confusing discounting practices and high prices.

Read Cole Latimer’s story from The Age - “Energy retailers commit to change as Frydenberg puts them on notice.”

(Is this real or rather is it simply “dog whistling” to coalition supporters? And, after all it is not what Australia needs to do (it’s inadequate in every sense) if we are to play an active, positive, and real role in countering climate change - Robert McLean).