Former EnergyAustralia exec says electricity retailers are unethical

The former head of EnergyAustralia’s retail arm says the energy industry has reached a tipping point and company behaviour is at an all-time low as the industry tries to rebuild the perception of electricity retailers.

Adrian Merrick previously led EnergyAustralia's retail
 arm and now believes many retailers in the industry are
 working against the customer.

“Major retailers have spent 15 years defending their indefensible behaviour and now they’re trying to have ethical energy retailing in Australia,” said Adrian Merrick, who is now the chief executive of electricity retailer Energy Locals.

“It’s pretty bad at the moment.”

Read the story from The Sydney Morning Herald by Cole Latimer - “Former EnergyAustralia exec says electricity retailers are unethical.”